The Faculty of Computing depends on a wide range of IT infrastructure and digital services to support teaching, learning, research, administration, communication and other Faculty activities. The IT Service Unit (ITSU) will provide a clear Faculty-level mechanism for coordinating these services, maintaining resources, responding to technical issues, supporting digital initiatives and ensuring that Faculty IT requirements are addressed systematically. The Unit will also provide a structured environment for involving students in supervised in-house IT projects and practical training.

The IT Service Unit (ITSU) shall:

• Provide reliable IT services to support academic, administrative and research activities.
• Manage and maintain Faculty IT infrastructure, including network, internet, Wi-Fi and multimedia facilities.
• Manage Faculty computer laboratories and associated computing resources.
• Administer Faculty digital and academic e-services, including LMS and email services, in coordination with CCS.
• Maintain the technical infrastructure of the Faculty website and official social media platforms.
• Develop and maintain software applications and digital solutions required by the Faculty.
• Support Faculty digital transformation and technology-driven process improvements.
• Facilitate student in-house internships and practical training through supervised IT projects.
• Promote the security, reliability, availability and responsible use of Faculty IT resources.