Exploring the challenges in developing and managing digital agility among Sri Lankan family business owners during the economic crisis situation
Key finding of the study
According to this study, digital capability plays a significant role in supporting top management to apply ambidextrous leadership during turbulent times.
Authors
Nirma Sadamali Jayawardena, University of Bradford, UK.
Kavita Chavali, Dhofar University, Oman
Narayanage Jayantha Dewasiri, Sabaragamuwa University of Sri Lanka
Charitha Harshani Perera, Northumbria University, UK.
Isuru Koswatte, University of the West of Scotland, UK.
Vijay Pereira, NEOMA Business School, France
Manish Gupta, School of Management, Mahindra University, India
Abbas Mardani, Worcester Polytechnic Institute, USA
Summary
This qualitative study explores the ongoing post-pandemic challenges in developing and managing digital agility among Sri Lankan family business owners. This study used a mono-method qualitative approach to identify the management strategies among Sri Lankan family business owners using self-determination and social exchange theories to cope with digital agility. The authors interviewed 25 family business owners in Sri Lanka and assessed the findings using the NVivo software. Five thematic findings have been identified as challenges in developing and managing digital agility among Sri Lankan Family Business owners. According to this study, digital capability plays a significant role in supporting top management to apply ambidextrous leadership during turbulent times. Findings contribute to the family business owners in Sri Lanka to identify proper strategies for overcoming the challenges associated with developing and managing the digital agility of family business firms.
Published in
Journal of Global Information Management
Link to the article