Page 29 - Management Digest Udyama Vol 1 Isuue 2
P. 29

The evolution of emoji

            Originated from smileys and later
            evolved into emoticons, emojis
            have come a long way by rede-
            fining communications in a new
            way. Smiley, a yellow face with
            two dots for eyes and a wide grin
            printed on t-shirts and hats, is
            recognized as the first expression
            symbol, debuting in the 1960s.
            This symbol had become re-
            nowned as an indelible element
            of western popular culture by the
            early 1980s.                                                         Since visual images








                                                                                  are considered
                                                                                to have a greater

                                                                              emotional appeal
                    Figure 1: Smiley                                         than words alone,
                                                                              in the context
            Emoticons were first introduced                                 of social media,
            in 1982 and used ordinary
            punctuation marks from a                                      the use of emojis
            standard computer keyboard to                                 in a company’s
            portray a face with a specific
            expression. They are a type of                                 marketing
            paralinguistic element that is                             communication
            frequently used at the end of a
            sentence. Before the advent of                          campaigns enables
            emoji, users of instant messaging                        the company to
            were often accustomed to utilizing
            emoticons. Emoticons, similar                        create an emotional
            to nonverbal cues in face-to-face
            communication, can assist in                            bond with its
            clarifying intentions in unclear                        customers.
            circumstances, express emotions,
            and improve communication
            efficiency. Besides, emoticons can
            help the receivers understand the
            sender’s emotions and attitudes
            without meaning distortions,
            bring enjoyment, and foster
            interactions. In practice, it
            has also been understood that
            emoticons can be used in real-life
            situations, for instance, in fields
            such as sociology and psychology,
            consumer behaviour, and
            marketing communications.



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