Page 51 - UDYAMA FINAL final for web
P. 51

Sharing Economy                 will not hesitant to switch given a   Communicate via Social
                                            better value proposition from a   Media
            Gone are the days people want to   competitive brand. Huawei and
            own assets. Todays consumers are   Oneplus is competing with Sam-  Gone  are the  days business  rec-
            understanding the universal the-   sung and  Apple by delivering   eived the feedback on a structured
            ory of Diminishing marginal retu-   more value at low price points   form. Today, consumer experien-
            rns. Airbnb,  Uber  are  the  latest   similar to Nike, Adidas, VS getti-   ce is shared instantly via social
            disruptions of business models   ng challenged every day with new   media. Business can get visibility
            where the sharing economy is    brands even having a strong brand   to a wider consumer group with
            used to its fullest potential. Cons-   presence globally.      social media but being mere pres-
            umers are moving to rent rather   Mass Customization           ence on platforms is insufficient.
            buy and keep changing the expe-                                Social media needs to be managed
            rience by interacting with multi-  The days of mass manufacturing   to ensure a good brand presence
            ple products.                   for economies of scale or process   and needs to respond to customer
                                            driven  services,  are behind us.   feedback. Negative feedback, wh-
            Non Brand Loyal                 Consumers are demanding custo-   en not managed, can put comp-
                                            mized products and services and   anies out of business or reduce
            Todays consumers are more dri-   unique personalized experience.   sales drastically, especially if your
            ven by value but the brand, brands   3D Printing is becoming the   presence is digital.
            are no longer able to sell based   ultimate solution for us to produce
            on brand loyalty as customers   what we need.



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