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What is the



             role of


           Telcos in                        As Covid brought the education   such as ‘Learn from Home’ with a

                                            sector to a complete standstill, we
                                                                            host of value added features  to
       uplifting the                        as  connectivity  providers imme-  support students from different
                                            diately worked around- the-clock
                                                                            categories and teachers to contin-
                                            in providing the necessary infra-
                                                                            ue their services. For example, a
       education in                         structure and connectivity solu-   university student does a lot of
                                            tions to help the undergraduates,
                                                                            collaborative work hence they
                                            students and institutes to carry out
                                                                            spend a lot of time on research,
        a pandemic                          their day to day learning activities   team video conferencing whilst
                                            in a hassle free manner.
                                                                            on the other hand a student who is
                                                                            in grade 5 only needs either voice
            period?                         The very first challenge MNOs   or messaging facility to connect
                                            faced were how we can get
                                                                            with their teacher. Understanding
                                            students and teachers online?
                                            Because, if you look at Sri Lanka   this deviancy, we crafted exclu-
                                                                            sive packages to support all these
                                            we have a digital divide where   segments whilst offering enha-
                                            people in urban areas are more   nced benefits such as extended
                                            savvy with the latest technologies   data usage, Value added packages
                                            and the others are not so familiar   for WhatsApp, Viber,  and  Zoom
                                            with digital literacy. We knew it   platforms. As MNOs, we are not
                                            was challenging, but we partnered   only privileged of helping the
                                            with the Ministry of Education   nation’s younger generation duri-
                                            and online learning platforms to   ng this difficult time but we also
                                            integrate and support the younger   take  pride  in  driving  the  future
                                            generation to carry out their learn-  generation towards embracing
                                            ings without any difficulties.   digital literacy and  transforming
                                                                            Sri Lanka towards a knowledge
                                            Further, at Mobitel, we conceptu-  rich society.
                                            alized exclusive product packages



    06             January 2021
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