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The technical sessions were started with the
Keynote address by Prof Jay Kandampully,
Professor, The Ohio State University, USA
(Editor-in-Chief, Journal of Service
Management, JOSM) on “Advancing Research
Productivity Through Collaborations” with the
session moderator Prof. Kavita Sharma, Former
Head & Dean, Department of Commerce, Delhi
School of Economics, University of Delhi,
Delhi, India followed by Workshop on
Publishing Impactful Articles by Ms. Sangeeta
Menon, Publishing Relationship Manager,
Emerald Publishing, India which focused on
essential aspects on current research
publishing scenario. The last Discussion Forum
of day 01 was on “Publishing Challenges in
Bilingual Research Context” with Prof.
Ramayah Thurasamy, Professor of Technology
Management, University of Science, Malaysia,
Dr. Aviral Kumar Tiwari Associate Professor,
Rajagiri Business School (RBS), Kerala, India,
Prof. Yogesh Dwivedi Co-Director, Research
School of Management, Swansea University,
UK and Prof. (Dr.) Varsha Jain Marketing
Professor, Mudra Institute of Communications
Ahmedabad (MICA), India as the session
moderator, emphasized the journey of them as
researchers and how they overcome the
challenges of bilingual research. They shared
the importance of reading and writing on
building a strong research foundation.
Day 02 began with the Discussion Forum on “Theorizing in Business & Management,” by
Prof. A. Parasuraman, Professor Emeritus, Marketing, Miami Herbert Business School, USA,
and Muhammad Kashif, Assistant Professor, Gujranwala Institute of Future Technologies
(GIFT) University, Pakistan, as the session moderator. Prof. J.P. Sharma delivered industry
Insights on “Impact of Digitalization on Indian Economy” by Varun Shridhar CEO, Paytm
Money and valedictory address, Chairman, Global Research Foundation for Corporate
Governance (GRFCG), New Delhi, India.
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